Real work. Real systems.
Not mock-ups. Not proposals. Architectures in production, serving teams every day.
Every project here started with a conversation — not a scope document.
You might recognize this if your team coordinates by text message and your operations data lives in spreadsheets.
From WhatsApp and spreadsheets to a unified operations platform.
A UK-based traffic management company with 50+ field operatives had no centralized system. Jobs, schedules, equipment, and permits lived in disconnected tools. Operatives coordinated via WhatsApp. Office staff maintained parallel spreadsheets.
What we built:
- Complete HubSpot data model — 10+ objects including custom Schedule, Equipment, Vehicle, and Machinery objects with 7 interconnected pipelines
- 14-stage job lifecycle with gating logic (credit check, PO receipt, license costs, query clearance)
- 8 UI Extension cards — job tracker, quote builder, company clone wizard, survey, license, TM plan, pre-allocation, equipment search
- Vercel middleware with 46 API routes and 221 automated tests
- Standalone operative portal (PWA) — GPS check-in/out, photo upload, equipment checklists, daily schedules, supply requests
- 3-tier pricing engine with stackable uplifts (night +50%, weekend +30%, bank holiday +20%)
Seven roles — Sales, HR, Operations, Project, Accounting, Surveyors, and Permits — now work from the same system, each seeing exactly what they need. New operatives onboard into a live schedule on day one. The client's team extends the platform without calling us.
You might recognize this if your team trusts the spreadsheet more than the CRM — because the last partner configured what you asked for instead of what you actually needed.
Previous implementation failed them. We diagnosed why and rebuilt the architecture.
Multiple organizations — a FinTech platform with 400K+ contacts and a used vehicle marketplace with three sources of truth and one person holding it all together. The common thread: HubSpot was implemented by porting over what already wasn't working. Duplicate property sets. Competing workflows. Zero lifecycle automation. Teams using spreadsheets and Slack because they didn't trust the CRM.
What we built:
- Comprehensive portal audits — property cleanup mapping, workflow analysis, integration state documentation
- Architectural redesign separating "what to build" from "how to build it"
- Future-state data models for multi-customer-type platforms (merchants vs. borrowers, buyers vs. sellers)
- Multi-channel attribution architecture (6+ advertising channels mapped to source tracking)
- Post-sale concurrent workflow design — parallel tracks for titling, financing, delivery, warranty
The team stopped working around HubSpot and started working through it. Architecture documents they own. Implementation roadmaps they execute. One team already built their next automation without us — that's the measure.
You might recognize this if your sales team leaves HubSpot to check inventory, pricing, or availability in another system.
Snowflake billboard inventory, live inside HubSpot deal records.
An outdoor advertising company needed sales reps to see real-time billboard availability without leaving HubSpot. Inventory data lived in a Snowflake data warehouse. Historical availability, occupancy rates, and map coordinates all needed to surface during deal conversations.
What we built:
- 4 independent HubSpot apps — each a separate codebase with independent deployment
- Availability app (3,800+ lines) — Snowflake JWT OAuth2 integration, multi-tab interface, date range queries, occupancy visualization, EyeWitness map integration
- Ad Manager app — REST API integration to legacy Adams CRM, billboard preview, line item batch creation
- Contract Builder — line item editing, table sorting, deal date calculations, API submission workflow
- Proposal Builder — proposal visualization and generation
Sales reps make availability decisions inside the deal record — live inventory, occupancy rates, and map coordinates from Snowflake, right where the conversation happens. The data moved from a system that stored it to the system where people act on it.
You might recognize this if your finance team and your sales team have different answers to "how much did we close last quarter" — and someone spends a week every month making the numbers agree.
Bidirectional HubSpot-to-NetSuite sync. One source of truth.
Multiple SaaS and technology companies struggling with revenue data living in two places — HubSpot for sales and relationship context, NetSuite for financial accounting. Manual reconciliation. Invoice mismatches. No single view of customer commercial health.
What we built:
- Python-based bidirectional HubSpot-to-NetSuite integration for invoices and payments
- 400+ workflow consolidation — reducing fragmentation and establishing clean automation
- Customer health scoring system with validation framework (multiple scoring versions, trend collection)
- Firebase real-time sync architecture for product usage data
- Subscription billing notifications and quote-to-line-item automation
Finance and Sales now see the same revenue reality. Invoices, payments, and customer health flow between HubSpot and NetSuite without manual reconciliation — and the health scoring system learns from every interaction, compounding intelligence over time.
You might recognize this if your ERP has valuable customer data that your sales team can't see without leaving HubSpot.
Building permits and ERP data surfaced inside HubSpot.
A regional building materials retailer serving Nebraska, Kansas, and Colorado needed proactive sales intelligence. When a construction permit gets filed, the sales team should know — before the contractor walks into a competitor's store. Meanwhile, ERP customer data (account balances, transaction history, credit terms) was locked in BisTrack.
What we built:
- Custom Permit object with fields for permit number, address, project type, issue date, contractor, estimated value
- Construction Monitor API integration — weekly sync with company matching and address standardization
- BisTrack (Epicor) ERP UI Extension — customer account data surfaced inside HubSpot without leaving the record
When a construction permit gets filed in their territory, the sales team knows — before the contractor walks into a competitor's store. ERP account history, credit terms, and transaction data are on the same record. The intelligence arrives before the conversation, not after.
Every system we build is designed for where HubSpot is going — not just where it is today.
HubSpot's Commerce Hub (Orders, Invoices, Subscriptions, Payments) combined with the incoming Contracts Object creates the architecture for a true Unified Revenue View. Post-sale operations is where revenue compounds and complexity lives. This is where we focus — building architectures that are ready for where HubSpot is going, not just where it is today.
What partners say.
"Ryan is one of the most responsive, tenacious, and skilled people with whom I have ever worked. I can absolutely count on him for support with our business-critical systems."
"His ability to understand our unique needs and translate them into robust, intuitive solutions has been invaluable. We highly recommend Unified Support Solutions."
"Ryan took the time to truly understand our business needs and provided thoughtful, customized recommendations that made a significant impact."
Your situation is different.
That's the point. Start with the scoping project — an honest architectural picture before any implementation work begins.